Business network for independent brands and online resellers
Legacy | .FAQs | Brands
Frequently Asked Questions | Brand Owners
Here are some FAQs from our brands to help you out!
Q: Who are the resellers that will promote my products?
A: Our resellers are top-rated sellers with extensive marketing experience in the leading eCommerce platforms, they will publish your products with your brand name on their online shop. This means that your products will be promoted on the storefront of the Top-rated sellers in leading platforms such as Amazon, eBay, Shopify, etc….
Q: I want to collaborate on SellerOps resellers, what should I do now?
A: By simply clicking here, you will go through a short registration process that will immediately create a brand account for you. SellerOps system will automatically import all the products from your existing store so you won’t have to list them again. Now, you just have to promote your products on our Global Inventory and wait for resellers to discover your products.
Q: What are the fees that SellerOps charges me?
A: SellerOps does not charge any monthly fees, startup costs, or listing fees. Our priority is to increase and create more business for our brands. To keep our operation sustainable, we only charge 3% commission for the business we provide you.
Q: My item was sold, when do I get paid?
A: Congratulations! Once you ship the orders to the customers and update the package tracking number in the Orders Tab, the SellerOps system will automatically process and issue the funds to your PayPal account.
Q: How does SellerOps protect my brand from misuse?
A: As part of our policy, SellerOps requires the resellers to specify the maker’s brand in their product list so their customers will also be aware of your brand.
Q: I have promoted my items, now what?
A: Great, now your items are uploaded onto the Global Inventory and visible to a network of top-rated resellers. Once they have made a sale, SellerOps systems will notify you by your email and the order will appear on your Orders tab.
Q: Where can I set my shipping policy?
A: You can either set (or edit) a permanent shipping policy on your profile page or on the product promotion pop-up for each of the item that you promote.
Q: What can I do to receive more sales?
A: SellerOps resellers are constantly looking for great product opportunities. Make sure that your price, handling time and photos are attractive enough and you will be on your way to success!
Q: How do I promote an item?
A: All of your products should appear on My Products tab. Just choose an item that you want to promote by clicking on Promote Now button and fill in the short promotion tab.
Q: Can I contact the reseller directly?
A: Sure, once an item of yours is featured by a reseller, you will be able to directly discuss anything regarding the sale process through the Chat tab.
Q: Where can I find the customer information?
A: Once an item of your is sold, a notification is sent to your mailbox. In order to view all the shipping information, please click on the Orders tab in your SellerOps account.
Q: How does SellerOps treat my shipping policy?
A: SellerOps is able to read your shipping policy from your existing online store. Your shipping policy is will be available to our sellers so they can take it into consideration when selling your items.
Q: What payment system do SellerOps work with?
A: Currently, SellerOps’ payment method is only supported by PayPal. However, we are working on our payment integration and would appreciate any feedback through our Support Tab or through an email request.